Some users of this model have reported experiencing a problem with either battery drain and/or the camera seemingly powering off after a few days in the field and having to eject and reinsert the battery tray to power the camera back on. The software upgrade and instructions provided below will resolve this issue. Should you have any questions or need further assistance our Customer Service team is available Monday through Friday from 9am to 5pm CST at 888.618.4496, Option 2
Download the instructions below labeled: Software Upgrade - 5HD26CBP.pdf
Open, carefully read in its entirety and then follow.
Download the software below labeled: Rom_Code_SYS_L09301F.bin - Do not open. Follow instructions provided.