If you are experiencing pixilated initial thumbnail image transmissions, the camera powering off after a few days in the field or ATT activation failing issues we advise installing the software below on the camera. Should you have any questions or need assistance we have Cellular Support Specialists to assist Monday through Friday from 9AM to 5PM CST. They can be during those hours by dialing 888.618.4496 - Option 3. You can also 'Submit a Request' for support at the bottom of this article.
To begin download the Ridgeline SWU Instructions and read them fully.