When your camera captures an image, it initially transmits a standard-resolution version—unless you have an All HD, All the Time model, which automatically sends images in HD. However, you can select specific images to receive in full-resolution HD by submitting an HD File Request.
Each subscription plan includes a set number of HD requests per month, either for all cameras on the plan or per individual camera, depending on the subscription type.
Example:
The Scout Plus Plan allows 2,400 images per month and 10 HD image downloads. This means that out of the 2,400 transmitted images, you can request 10 of them in full HD quality.
How to Request an HD Image
Open the Strike Force Wireless App – The app will default to the ‘Library’ screen, where you can view all photos from your cameras.
Submit an HD Request – While viewing a single image, tap the HD button in the top toolbar.
Processing Confirmation – Your request will be submitted, and the HD icon will update to indicate processing. A confirmation message will also appear with details about your subscription.
HD Image Fulfilled – Once the request is complete, the HD icon will turn Browning Orange, signifying that the HD version is available.
If you're browsing the Media page in your Library, HD images can be easily identified by the Browning Orange HD icon on the thumbnail in the upper right corner.
Pro Tips for Managing Your HD Images
1. Use Filters – Quickly find your HD images by using the Photo filter along with the HD filter (found in the "Type" filter).
2. Favorite Your Best Shots – Click the star icon to mark an image as a favorite. Then, use the Favorites filter (under "Type") to easily find them later. Since you’re requesting an HD version, it’s likely already a favorite!
3. Categorize for Easy Organization – While viewing an image, tap the Folder icon to create categories and organize photos. You can then filter by Categories in the Media/Library page to quickly locate them.
By following these steps and tips, you can efficiently manage your HD image requests and keep your best shots easily accessible.