A Guide to Problem Images

While using your trail camera, you may occasionally encounter images that appear problematic. To help, we've created the attached guide, which covers common issues, explains potential causes, and provides troubleshooting tips.

If you need further assistance, our Customer Service team is available via the "Submit a Request" button below or by calling 888.618.4496 (Monday–Friday, 9 AM–5 PM CST).

Have more questions? Submit a request