We recognize that many of our users may not need their cellular service year-round and have placed their camera(s) Offline. In this article you will learn how to reactivate an Offline camera. This action will place the camera back on a subscription which will reactivate the cellular link between the camera and the Strike Force Wireless app. This will get you back in action to start receiving images/videos and other details from your camera!
How do I reactivate my camera?
1. Locate the camera on the Cameras Page.
2. When the SELECT SUBSCRIPTION window opens choose the subscription you would like to place your camera on by pressing the SELECT button.
Note: You can press REVIEW SUBSCRIPTION COMPARISON CHART to open a chart of all subscriptions and their details if needed in helping choose the subscription that is best for your needs.
Note: If you have any active subscriptions on your account that have available space for another camera you can choose to place your camera on that subscription by pressing the ADD CAMERA button on that subscription.
3. A series of screens will display for you to move through giving you a Success message where you will press REVIEW SUBSCRIPTION to move forward, a Review screen where you will press CHECKOUT NOW to move forward and the Checkout page where you will press PAY NOW to finalize.
4. Once complete you will be able to locate your camera on the Cameras Page.
FINAL REMINDER
By performing the outlined actions above you have moved a camera or more than one camera from Offline to an active subscription. This means that for those cameras the cellular connection has been restored, and the cameras will begin to transmit to or communicate with the Strike Force Wireless app. This also means all billing for those cameras has resumed and your monthly billing date is the date in which these actions were performed.