Some users of this model may experience an overexposure problem when running in Video Mode. The software upgrade and instructions provided below will resolve this issue. Should you have any questions or need further assistance our Support Services team is available Monday through Friday from 9am to 5pm CST at 888.618.4496, Option 2
Download the instructions below labeled: SW Upgrade Instructions - Spec Ops Elite HP4. Open and carefully read and follow.
Download the software below labeled: BTCBRN81.BRN. Do not open. Follow instructions provided.